Privacy

At Bubbly Mop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Last Updated: November 5, 2025

Information We Collect

We collect information that you provide directly to us when you:

• Book our cleaning services
• Fill out contact forms or request quotes
• Subscribe to our newsletter or promotional materials
• Contact us via phone, email, or our website
• Leave reviews or testimonials

The types of personal information we may collect include:

• Name and contact information (phone number, email address, physical address)
• Payment information (credit card details, billing address)
• Service preferences and requirements
• Access instructions for your property
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our cleaning services
• Process and fulfill your service bookings
• Communicate with you about your bookings, including confirmations and service updates
• Send you invoices and process payments
• Respond to your inquiries, comments, and requests
• Send you promotional materials, newsletters, and marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our policies

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, scheduling software, and customer support tools.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure storage of personal information
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.