FAQs
Find answers to common questions about our cleaning services. Can't find what you're looking for? Contact us!
What cleaning services do you offer?
+We offer a comprehensive range of cleaning services including regular house cleaning, deep cleaning, move-in/out cleaning, office cleaning, and eco-friendly cleaning options. Each service can be customized to meet your specific needs.
How often can I schedule cleaning services?
+We offer flexible scheduling options to fit your needs. You can schedule one-time cleanings, weekly, bi-weekly, or monthly services. We work around your schedule to find the perfect time for your cleaning.
Do I need to provide cleaning supplies?
+No, you don't need to provide anything! We bring all our own professional-grade cleaning supplies and equipment. If you have specific products you prefer, just let us know and we'll be happy to use them.
Are your cleaning products safe for pets and children?
+Yes! We use eco-friendly, non-toxic cleaning products that are safe for your family, pets, and the environment. All our cleaning solutions are effective yet gentle, ensuring a healthy living environment.
Are your cleaners insured and bonded?
+Absolutely. All our team members are fully insured and bonded for your protection. We conduct thorough background checks and provide comprehensive training to ensure the highest quality service and your peace of mind.
What if I'm not satisfied with the cleaning?
+Your satisfaction is our priority. If you're not completely happy with any aspect of our service, please contact us within 24 hours and we'll return to re-clean the area at no additional charge. We stand behind our 100% satisfaction guarantee.
How do you determine the price for cleaning services?
+Our pricing is based on factors such as the size of your home, the type of service requested, frequency of service, and any special requirements. We provide transparent, upfront pricing with no hidden fees. Contact us for a free, no-obligation quote.
Do I need to be home during the cleaning?
+No, you don't need to be home. Many of our clients provide us with a key or access code, and we'll clean while you're away. We take security seriously and ensure all team members are bonded and trustworthy.
Can I customize the cleaning checklist?
+Yes! We understand every home is different. We'll work with you to create a customized cleaning checklist that focuses on your specific needs and priorities. Just let us know what areas need extra attention.
How do I book a cleaning service?
+Booking is easy! You can book online through our website, call us directly, or use our contact form. We'll schedule a convenient time for you and provide a detailed quote before we begin.
What payment methods do you accept?
+We accept cash, checks, credit cards, and debit cards. Payment is typically due after each cleaning service is completed. For recurring services, we can also set up automatic payments for your convenience.
Do you offer discounts for regular customers?
+Yes! We offer discounts for recurring services. Weekly cleanings receive a 20% discount, bi-weekly services get 15% off, and monthly services get 5% off. We also offer special promotions throughout the year.
Still Have Questions?
We're here to help! Contact us and we'll get back to you as soon as possible.
